Privacy Policy

1. Who We Are

Go Arenal Travel is a private ground transportation company operating in Costa Rica. This policy explains how we handle your personal data in accordance with current data protection laws.

2. Logistical Data Collection

We collect only the information strictly necessary to ensure the correct execution and safety of your transfer:

• Passenger names
• Contact phone number for the day of travel
• Email addresses
• Arrival/departure flight details
• Billing information

3. Use & Security of Information

• Route coordination: Your phone details and names are shared exclusively with the driver assigned to your route to facilitate location at the meeting point.
• Transactions: Card payments on our platform are processed with SSL/TLS security encryption.

4. No Data Sale

We treat your data with absolute confidentiality in accordance with current data protection laws.

5. Third-Party Services

Our site uses the following third-party services, each with its own privacy policy:

6. Cookie Policy

This website uses cookies for the following purposes:

• Essential technical cookies to correctly process online transfer quote forms.
• Anonymous analytical cookies to evaluate marketing performance and optimize the browsing experience.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations.

8. Your Rights

In accordance with current data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to the processing of your data

9. Changes to This Policy

We reserve the right to update this policy at any time. Changes will be published on this page with the corresponding update date.